Direct communication

We believe in clear and straightforward interaction between our clients and our team.  Maintaining efficient communications requires organization and commitment from both our and customer side. We have a deep understanding of services our clients need and what their expectations are. But it is also important to constantly discuss current progress. We are very transparent about every stage of our work, timelines and costs. Our clients have clear understanding of what exactly we are developing for them.

We like to demonstrate our team’s achievements regularly, so that the customer is aware of the progress and has evidence of achieving strategic goals and objectives. We usually provide these reports via weekly or bi-weekly demos, planning sessions, grooming, and bugs triaging sessions, but we also provide more frequent updates over email. Every Dedicated Lab employee speaks English, so we would be happy to answer all of your questions, because having a transparent and direct communication with our clients is one of our top priorities.